Former President & CEO, INTEGRIS Health

Disneyland

VA versus Disneyland

Published in The Journal Record
June 1, 2016

Have you ever said anything really stupid? So stupid the moment the words came out of your mouth you wished beyond hope that you could retrieve them?  I believe Secretary Robert McDonald, head of the VA health system, had such an experience.  When questioned about the continued delay in appointment times for veterans at VA facilities his comment was that it was similar to people waiting at Disneyland.   As you can imagine, these comments were received with howls of scorn.  Clearly waiting for a gondola to Space Mountain is not the same as waiting for a medical appointment after a diagnosis of cancer. Continue reading

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